# Incident Portal

This page provides a comprehensive view of all incidents, helping you quickly understand the status of your monitored systems. The portal is designed to give you a high-level overview of ongoing issues while also allowing you to drill down into specific details.

### Key Features

The main dashboard is organized into a few key sections:

* **Incidents Cards:** At the top of the portal, you'll see a series of cards that provide a quick snapshot of incident activity, including the number of open and closed incidents, the meantime to resolve (MTTR), and tags distribution.
* **Open Incidents by Impact:** This graph tracks the number of open incidents over time, categorized by their impact level. This allows you to quickly see the severity of current issues and identify any spikes in high-impact incidents.
* **Incidents Table:** The table provides a detailed, sortable list of all incidents, both active and closed. You can review key information at a glance, including the incident's status, creation time, and any associated external tickets.
* **Incident Details:** Clicking on any incident in the table will open a new view with more granular information. This view provides a full history of the incident, including a list of the alerts that triggered it. This helps you understand the specific events and data points that led to the incident's creation.

<figure><img src="/files/aa3oWArTOA6mQbRIGMok" alt=""><figcaption></figcaption></figure>

To learn more about how to setup your thresholds, please refer to the following pages:

* [Creating a Monitor](/telmai/monitoring-data/monitors-management/creating-a-monitor.md)
* [Data Trends and Alerts](/telmai/monitoring-data/data-trends-and-alerts.md)
* [Metrics Inspector](/telmai/monitoring-data/metrics-inspector.md)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.telm.ai/telmai/monitoring-data/incident-portal.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
