Jira Integration

You can now integrate your Jira instance with Telmai to simplify issue creation and tracking. This integration allows you to create and manage Jira tickets directly from generated alerts in Telmai

Connect to Jira

To integrate your Jira instance:

1. Click on the user menu in the top right corner (Admin access is required)

2. Select Connect to Jira. You’ll be redirected to Jira for authentication

3. You have now connected to your Jira instance

   

Create Jira Tickets

To create Jira tickets:

1. Navigate to the “Trends & Alerts” page.

2. Choose a scan with alerts.

3. Click the Create Ticket button.

4. A modal will appear to request additional details:

   

   
5. Specify the project and issue type.

6. Telmai will auto-fill the summary and description, but you can edit them if needed.

7. Click Create to generate the Jira ticket.

View & Manage Created Ticket

After creating Jira tickets, you can view and manage them directly from Telmai:

1. Go to the “Trends & Alerts” page.

2. Click the “See Issues” button.

3. Telmai will display a list of open tickets created through the platform.

4. Options:

   1. Click the ticket to navigate to your Jira instance

   2. Unlink the ticket from Telmai

   3. View ticket status