Configuring Notifications

Telmai notifications are used to notify users about new or ongoing alerts. Telmai supports different notification channel types.

Supported Notification Types

• Microsoft Teams

• Slack

• Webhooks

• Emails

Notification Modes

Notifications can be set at tenant level based on 3 modes:

• Priority summary: In this setting, detections are summarized by count and priority before being sent to the specified channel(s). The notification interval acts as a grace period, during which all alerts are grouped into a single notification.

• Monitors overview: In this setting, detections from configured monitors are consolidated into one notification. Only the most significant detections are included.

• Monitors insights: In this setting, each detection triggers an individual notification. If applicable, historical charts are included in the notification.

To select the notification mode, tenant admins can select it from the "Administration" page

Add or Modify Notification Channels

Alert Channels — manage email and Slack notification destinations.

Notification channels are the destinations that can be used for alerting. To create a notification channel, navigate to the Alerting Monitors page and follow these steps:

1. Click Manage Alert Channels

2. Click + Alert Channel

3. Select the channel type and enter a channel name

4. Fill in the required details for the selected type (see below)

5. Click Validate — Telmai will send a test message to confirm the connection

6. Click Save

Slack Channel Setup

When adding a Slack channel, you will need:

• Channel Name — a label used to identify this channel within Telmai

• Bot User OAuth Access Token — the token generated from your Slack app (see Slack Integration)

• Slack Channel(s) — the Slack channel(s) where alerts will be posted (e.g. #data-alerts). Click Add to include multiple channels.

Related Documentation

• Creating a Monitor

• Managing Existing Monitors